We hope you will be 100% delighted with your purchases from KT Artists. We offer a 14 day money back guarantee! Simply notify us by email within 14 days of receiving your delivery that you intend to return the artwork.
Returns Policy: Refunds & Exchanges
Unfortunately, KT Artists do not offer exchanges on prints or original artworks. If you are not happy with your print, contact us by email or send us a direct message on Instagram, we would be happy to resolve the issue for you. Please contact us at [email protected] with your order number within 14 days from day of receipt.
Please inspect your print order once you receive it and contact us immediately if it is defective, damaged or if you receive the wrong print, so that we can solve the problem.
KT Artists cannot provide refunds on your order if mishandled or damaged after you signed for delivery.
How to Contact us:
The first step is to notify us by email about your return. Our email address is [email protected]
Our postal address for returns is:
We are always available for a chat on Instagram, if you prefer to chat to us about our returns policy through Instagram, feel free to send us a direct message and we will get back to you as soon as possible.
Send us a direct message through Instagram
Buying art from KT Artists is safe and secure
No payments take place on our website. When you checkout using our website, you will be using the safe and secure payment method by Stripe. (it is very similar to PayPal). Feel safe in the knowledge that your payment details and information is very safe and secure. Stripe are one of the worlds leading online and secure payment systems